Rob Stimpson

Network Requirements Bandwidth: Minimum 1 GBit Latency: <= 5ms Max. 5 Hops   LabSolutions CS Server - Hardware Requirements Requirements  Minimum Recommended Processor 2 x Intel Xeon 2.6 GHz...

When using LabSolutions versions that utilise a database (LabSolutions DB), regular system backups are recommended to ensure that data is not lost in the event of hard disk failure.     With the sy...

If a LabSolutions user has opened a file for processing, this file becomes read-only until the user finishes all processing and closes the file. The status is listed as 'Editing[User Name]'   In s...

When providing support for LabSolutions, the Informatics team may request information such as the version number and license details of the LabSolutions installation. The steps below can be used to...

The following ports must be open for LabSolutions and related software to function. Rules to enable these ports must be set in the PC firewall settings.   Receiver Inbound Sender Outbound LabS...

PCs that have LabSolutions installed require a software license to be installed to allow operation of the software. The license may be in the form of a USB dongle (plugged in to the PC) or as an el...

If a LabSolutions user forgets their password, this can be reset by any LabSolutions user who has the 'Permit user administration' user right enabled on their account. Passwords can also be changed...

The Shimadzu Informatics team may require LabSolutions log files in order to troubleshoot certain problems. If these files are requested by the Informatics team, use the procedure below to collect ...

  The tables below show minimum software versions that have been validated with respective Windows 10 versions. See also attached PDF.  Note that Windows 10 Home/Education editions are not compatib...

When using antivirus software, the operation of LabSolutions CS system is not guaranteed. Please use it at a customer's own risk. Also, since it might erroneously recognize as a virus, please set s...